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Voice AI inside your CRM

Keep your SOP. We handle the clicks.

Agents do the work with browser automation, guardrails, and auditability so your bookings stay on rails.

Keep your CRM and workflows, no rewrites
Agents that act: fill forms, submit, confirm, book
Audit-ready automation with guardrails

Keep your SOP. Our API wraps it.

We drive your existing CRM UI with deterministic steps. No new schemas, no retraining your team. You keep working the way you do today while automation handles the clicks, forms, and submissions.

Voice AI that gets things done

Agents open sessions, click, type, validate, and submit just like an expert operator. Timeouts, retries, and fallbacks keep flows on track and safe.

  • • Deterministic flows that follow your SOP
  • • Failover to a human when rules demand it
  • • Policy-enforced actions on every step

Audit and trust, built in

Every session is recorded with an event timeline, logs, and webhooks so ops and compliance teams see what happened. Guardrails keep automation reliable and review ready.

  • • Session replay and exports for QA
  • • Structured logs plus webhooks for alerts
  • • Anomaly alerts before they impact revenue

Why teams choose Spoqen

The essentials that turn missed calls into booked revenue.

Answers every call

24/7 coverage with natural voice and fast response time.

Instant summaries

Clean call notes and next steps delivered to your inbox/CRM.

Smart routing

Qualify and route leads to the right person or calendar.

Two-way SMS

Automatic follow-ups to confirm details and reduce no‑shows.

Custom AI playbooks

Tailored behavior per line of business and hours.

Secure & reliable

Built on battle-tested infra with data privacy by default.

Platform plans for automation teams

Usage-based sessions with options for dedicated capacity, IP allowlists, and SLAs. Tell us your CRM and booking volume and we will tailor a plan.

Built for reliability

Deterministic flows, monitoring, and SLOs keep automation on track and revenue safe.

  • • Deterministic step execution
  • • Live monitoring and alerts
  • • SLOs aligned to booking outcomes

Enterprise controls

SSO, RBAC, IP allowlists, secrets vault, and data handling that meets enterprise needs.

  • • RBAC and SSO
  • • IP allowlists and network controls
  • • Vaulted secrets and audit logs

Launch support

Playbook design, sandboxes, and named support to ship fast with confidence.

  • • Templates for top CRMs
  • • Test harnesses and sandboxes
  • • Named support and SLAs

Ready to connect your voice agents to your CRM?

Get API access and a guided sandbox to validate your booking flows with guardrails and auditability.