Thank you for your interest in Spoqen, the AI-powered receptionist for modern businesses. We value every opportunity to connect with startups, SaaS companies, and service providers alike, and welcome your questions, feedback, and partnership inquiries.
For general support, billing questions, media requests, or strategic partnerships, please reach out to our team atsupport@spoqen.com. We strive to respond to every message within one business day (Monday – Friday, 9:00 AM – 5:00 PM ET).
If your matter is time-sensitive, please indicate "URGENT" in the email subject line so we can prioritise your request accordingly.
We record and securely store all call audio and transcripts generated by your AI receptionist in our cloud database. This information, including any personal details callers provide, is used only to operate and improve the service.
It is accessible only to you (the account owner), authorised Spoqen staff, and our trusted service providers (e.g. telephony and cloud hosting partners) under strict confidentiality. We never sell your personal information or share your call content outside of Spoqen (and never with third parties except those necessary to deliver this service, or with your explicit direction). Call recordings and transcripts are retained securely for your reference, and you may request deletion of this data at any time. By using the AI receptionist, you consent to these practices. For full details, see our Privacy Policy.
